This Agreement includes a disclaimer of liability in Section 7. Please review that section (and all other terms) carefully. This CLIENT AGREEMENT (this “Agreement”) is a legal agreement between NICE HEALTHCARE LLC. ("nice healthcare", “nice,” “us,” or “we”) and you individually (in each case “you” or “your”).

If you wish to participate as a client of nice, you must click on the “I accept the terms and conditions of this Agreement” button. By clicking the “I accept the terms and conditions of this Agreement” button you acknowledge: (a) that you have read and understood this Agreement; and (b) that this Agreement has the same force and effect as an agreement signed with original signatures. If you do not click on the “I accept the terms and conditions of this Agreement” button you will not be entitled to participate as a client of nice. 

This Client Agreement was last revised in October 2018. We reserve the right to change the terms contained herein, except for Section 1, in our sole discretion, at any time. BY CONTINUING TO USE THIS SITE AFTER SUCH CHANGES ARE POSTED, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THIS CLIENT AGREEMENT. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you. This applies whether we give you notice of the changes or not. You warrant that you have full authority to accept and perform this Agreement. 

1) Fees 
There is a $999 per person to become a Life Time Member of Nice. This agreement cannot be canceled or modified by Nice Healthcare unless Nice Healthcare ceases operations.

2) Scope of Services
Nice Healthcare members receive primary care services. At our own discretion we will send a medical provider to member homes on file in our systems after an email, text, or video visit. The services included in the membership are as follows: 1) chat visits, 2) online video visits, 3) in home visits, 4) select prescriptions, 5) and prescription delivery. Nurse practitioners will also prescribe medications and make referrals to specialists and hospitals as required. We are closed the day before, day after and the day of 10 major holidays and services are not available on these days. Members must reside within the Twin Cities metro as defined by the Nice Healthcare service region map displayed on the Nice Healthcare website.

3) Uncovered Services 
The membership does not include speciality labs, pharmacy drugs, speciality imaging, vaccines, or speciality care normally provided by a specialist. Nice Healthcare is not insurance and it is not a hospital. The membership does not include urgent care or emergency care services. If you need immediate assistance you should dial 911. Nice Healthcare does not prescribe controlled substances on the DEA list. Nice Healthcare does not provide the pelvic or breast portion of women or male physicals.

4) Availability of Visits 
There is no limit to the number of visits you can have once you become a member. We strive to provide same day virtual and home visits but cannot guarantee same day visits.

5) Appointment Cancellation Policy 
You may cancel your appointments with Nice Healthcare a minimum of 24 hours in advance, otherwise your session credit will be used as if you kept the appointment. A cancellation made less than 24 hours before the scheduled appointment will result in a $50 fee.

6) Limitation on Liability 
NICE HEALTHCARE’S AGGREGATE LIABILITY SHALL, IN ALL CASES, BE LIMITED TO THE AMOUNT PAID BY YOU TO BE A PARTICIPATING MEMBER OF NICE HEALTHCARE. 

7) Contact Information 
If you have questions about anything contained in this Agreement, or any questions regarding your enrollment with Nice Healthcare LLC, please contact us toll-free at 763-412-1993 or at asantos@nice.healthcare